Telehealth Consent

Effective August 15, 2026

What telehealth is

Telehealth means receiving care from a licensed provider remotely — through secure questionnaires, messaging, and audio/video visits — instead of in an exam room. Your providers are independent and licensed in the state where you are located.

What to expect

You complete a clinical intake in a HIPAA-secure portal. A licensed provider reviews it, meets you by audio/video where required or clinically warranted, and decides whether treatment is appropriate. The provider may decline to prescribe, may require labs, and may refer you to in-person care when that is the right call.

Benefits and risks

Benefits include access, convenience, and coordinated follow-up. Risks include the limits of care without a physical exam, the possibility of delayed evaluation of a condition that needs in-person attention, and the rare failure of technology during a visit. Your provider mitigates these by screening carefully and referring out when appropriate.

Your rights

You may stop using telehealth services at any time and seek in-person care without penalty. You may request your records. Withholding or misstating health information increases the risk of harm and can make treatment unsafe.

Emergencies

Telehealth is not for emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room.

Privacy

Your clinical information is handled under HIPAA by the treating medical group. See the Privacy Policy for how this website itself handles data.

Consent

By proceeding to the clinical intake, you consent to receive care by telehealth as described above. You will be asked to confirm this consent inside the provider portal before any consult.