Refund Policy

Effective August 15, 2026

Not prescribed, not charged

If a provider reviews your file and does not prescribe, you are not charged for a treatment plan. There is nothing to refund because we never took the money.

Cancelling

You can cancel any plan at any time, in one place, with no cancellation fee. Cancellation takes effect at the end of the billing period already paid; we do not bill again after that.

Medication

By law, prescription medication cannot be returned or restocked once dispensed, so shipped medication is not refundable. If your medication arrives damaged, compromised, or does not arrive at all, contact us within 14 days and we will replace it at no cost.

Billing errors

If we ever charge you incorrectly — the wrong amount, or after a cancellation took effect — we refund the difference in full as soon as it is flagged. Write to info@momomuscle.com.

Contact

MoMo[Muscle] · 10250 Constellation Blvd #100B, Los Angeles, CA 90067 · (213) 374-1290 · info@momomuscle.com